Aus Biz AI ("we", "us", or "our") is committed to protecting the privacy of personal information in accordance with the Privacy Act 1988 (cth) and the Australian Privacy Principles (APPs).

This Privacy Policy outlines how we collect, use, store, and disclose personal information in relation to our website, products, and services.

1. Information Collection

We may collect personal information from you when you:

• Visit our website (e.g. via contact forms, cookies, analytics tools)

• Make an enquiry or request a service

• Complete an onboarding or support form

• Subscribe to updates or newsletters

The types of personal information we may collect include:

• Name, business name, email address, phone number

• Website, social media handles, business details

• IP address and browsing behaviour (via cookies)

We only collect information that is reasonably necessary for our functions and activities.

2. Use of Information

We collect and use personal information to:

• Provide our services and communicate with you

• Respond to enquiries and support requests

• Send relevant updates, reminders, or promotional materials

• Improve our website, services, and user experience

• Meet legal obligations and regulatory requirements

We do not sell or rent your personal information.

3. Disclosure of Information

We may disclose your personal information:

• To third-party service providers (e.g. hosting, CRM, payment processors) who assist us in delivering our services

• When required by law or authorised by you

All service providers are required to protect your personal information in accordance with this Policy.

4. Data Security

We take reasonable steps to protect the personal information we hold from misuse, loss, unauthorised access, modification, or disclosure. These steps include:

• Use of secure servers and encryption technologies

• Access controls and staff training

• Regular review of data handling practices

5. Access and Correction

You have the right to:

• Request access to your personal information

• Request correction of any inaccurate or incomplete data

To make a request, please contact us using the details below. We will respond within a reasonable period and in accordance with the Privacy Act.

6. Complaints

If you have a concern about how we handle your personal information, please contact us at:

Privacy Officer

Aus Biz AI

Email: [email protected]

Phone: +61 3 4233 6419

We take privacy complaints seriously and will respond promptly. If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC).

7. Policy Updates

We may update this Privacy Policy from time to time. The latest version will always be available on our website.

8. Contact

If you have questions about this Privacy Policy or wish to access or update your information, please contact us at:

Aus Biz AI

Email: [email protected]

Website: www.ausbizai.com.au

This Privacy Policy was last updated on 1 May 2025